It’s not just that the day starts off with all the conjecture of what happened to who last night, or the commentary on the actions of whomever in the room. Even the loss of productivity is secondary to the deep effect gossip has on your practice’s morale and ultimately, culture. At this point, you may be whispering (to yourself, of course) “no, it’s not good, but there is little I can do about it.” Now, please say out loud – “Yes, there is something I can do about gossip.” And, you can start right now.

  • This is one item that you shouldn’t keep quiet. Implement a policy at a team meeting and explain what is and is not acceptable, how to handle a situation if a team member begins to engage in gossip. Then, emphasize the importance by asking each team member to sign the policy.
  • Chances are you know who your primary gossip perpetrators and a one on one discussion to reinforce expectations is a good idea.
  • Clarify for everyone what gossip looks like and contains – rumors, unproductive talk about others, speculation on other team members, statements made to diminish another team member, unprofessional commentary on the private lives, looks or action.
  • Emphasize with your team that it can be a habit that must be broken and to be respectful of others and professional in our interactions fosters a more positive and productive workplace.

Who can disagree with the benefits? Go forward with the understanding that it takes two (or more) to make it gossip. If you don’t engage in gossip, it will be a short conversation, yet a big step in creating a culture that values the team, not tears them down.

Sheila Grosdidier, SCP
Connect on LinkedIn

Sheila Grosdidier is a human resources management, Senior Certified Professional (SHRM-SCP) and offers extensive training in human resources for the veterinary practice in VMC’s H.R. Boot Camp seminar. Register or get in-touch with us today to see how we can help your practice.

Special Announcement

Due to the COVID-19 pandemic, some of our nationally acclaimed in-person seminars have been cancelled for 2020. We are excited to let you know that we will begin offering virtual versions of some of our seminars through webinar events. These webinars also provide the opportunity to earn continuing education credits. 

The education opportunities that VMC is currently offering include: 

We hope to be able to offer more in-person events with you all soon, but until then, stay safe and take time to care for yourself, your team members and your families during this time.  

 Should you have any questions, please call 303-674-8169.

Thank you!